Careers

• Customer Service: 1 year (Preferred)
• Bilingual (English & Spanish)

Medical office looking for an individual who can schedule appointments, collect co-payments, and respond to patient calls , knowledge of insurance & the ability to verify insurance and benefits a plus. Medical office experience preferred but not required. Bilingual preferred but not required.

• Works well under pressure
• Are willing to work as a team, be a team player
• Follow direction
• Are you comfortable with a heavy phone load
• Are comfortable in a fast-paced environment
• Are comfortable wearing many hats (multi-tasking)

• Greet patients at the front desk as they sign in.
• Answer the main office phone line. Direct telephone calls to the appropriate section for assistance. Take messages as required.
• Arrange and schedule medical appointments and determine patient eligibility for services. Relay general instructions to patients, or make referrals to other sections.
• Obtain, update, and file medical records as needed.
• Organize and research patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
• Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Perform other administrative and clerical duties in support of the medical care and operational support.
• Conduct end-of-day process at close of business and resolve any delinquent or pending appointments in the computer system

Job Type: Full-time